Privacy Policy

01. What data do we collect?


When an order is placed or we are contacted, we collect the following data:

  • ⁠ ⁠Naam

  • ⁠ ⁠Adresgegevens

  • Email address

  • ⁠ ⁠Betaalgegevens

    • Why do we collect this data?


    We use this data to:

  • To process and deliver your order

  • To inform you about your order

  • Answer questions via customer service

  • (With permission) to send a newsletter

    • 03. On what grounds do we process data?


    We process the personal data because this is necessary for:

  • Executing an agreement (for example, an order)

  • Compliance with legal obligations (such as record-keeping obligations)

  • Your consent (for example, for the newsletter)

    • 04. How long do we retain this data?


    We do not retain the data longer than necessary:

  • We retain order and invoice details for at least 7 years due to the statutory obligation to keep records.

  • We retain newsletter data until you unsubscribe.

    • 05. With whom do we share this data?


    We only share the data with parties necessary for our services, such as:

  • ⁠ ⁠Betaalproviders

  • Logistics partners (shipping services)

  • Web hosting and IT service providers


    • These parties may only use your data to provide services on our behalf.

    06. How do we secure this data?


    We take appropriate technical and organizational measures to protect personal data, such as:

  • Secure (SSL) connections

  • Protection of systems against unauthorized access

    • 07.⁠ ⁠Uw right


    You always have the right to:

  • To view your personal data

  • ⁠ ⁠To have them corrected or removed

  • To object to the use of the data

  • ⁠ ⁠To withdraw your consent

  • To file a complaint with the Dutch Data Protection Authority


    • Would you like to exercise these rights? Then send an email to klantenservice@cosalibby.nl

    08.⁠ ⁠Cookies


    Currently, we only use functional cookies that are necessary for the website to work properly. We do not yet use analytical or tracking cookies.

    09.⁠ ⁠Wijzigingen


    We may amend this privacy policy. The latest version is always available on our website.

    At Cosa Libby, we attach great importance to your privacy and the protection of personal data. In this privacy policy, we explain what data we collect, why we do so, and how we handle it.